At Ethan Drifter, we are committed to delivering your order safely and efficiently. Please read our shipping policy to understand how we handle deliveries and related services.

1. Delivery Areas
We proudly ship worldwide. Whether you’re ordering from a city or a remote location, we strive to reach you with our trusted logistics partners.

2. Payment Method
All orders are processed with Cash on Delivery (COD) only. This means you pay in cash when your order is delivered to your address. Please ensure someone is available to receive the order and make payment.

3. Order Processing Time

  • Orders are typically processed within 1–3 business days after placement.
  • Orders placed on weekends or public holidays will be processed on the next business day.

4. Estimated Delivery Time

  • Domestic Deliveries: 3–7 business days
  • International Deliveries: 7–21 business days
    Delivery times may vary depending on your location and customs procedures.

5. Shipping Charges
Shipping costs (if applicable) are calculated at checkout based on location, item weight, and delivery service. In some regions, we offer free shipping promotions — these will be clearly indicated on the product or checkout page.

6. Tracking Your Order
Once your order is dispatched, we will provide a tracking number (if available) via email or SMS. You can use this to monitor your delivery status with our courier partners.

7. Delivery Attempts
Our delivery partners will make multiple attempts to deliver your order. If you are unavailable, they may contact you directly to arrange a suitable time. Orders that cannot be delivered after multiple attempts may be returned to us and canceled.

8. Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact us within 48 hours of delivery (or expected delivery date) at [email protected]. Include your order number and photos (if applicable), and we will assist promptly.

9. Customs and Import Duties
For international orders, customs duties or import taxes may apply depending on your country’s regulations. These charges are the responsibility of the recipient and are not included in the product or shipping cost.

10. Changes to Shipping Address
You may request changes to the shipping address before the order is dispatched. Once an order is shipped, we cannot change the destination.

11. Contact Us
If you have any questions regarding shipping, feel free to reach out:
📧 [email protected]